You may notice that when you try to chat with a broadcaster while watching a stream, you may be asked to make a purchase before you can chat.
To do this, please follow these instructions to purchase coins. To qualify, a purchase must be completed using a payment method such as credit card, PayPal, etc. and not with existing funds in your wallet.
Once you’ve made a purchase, the coin package will be credited to your account and you will now be able to use the stream chat. Please note that you must make at least one purchase in the past 30 days if you wish to continue using the stream chat. If it has been more than 30 days since your last purchase, you may not be able to use the stream chat anymore until you make another purchase.